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I had a roof priced out, and they came out quickly after my check cleared.

The work included 500 dollars to remove the chimney cap, and re-seal it. I complained to them that the chimney was dripping when it rained.

When they replaced my roof, they did not do the work on the chimney cap. The workers said that a different crew would be back out for this work.

I waited...

and waited...

and complained and waited again...

Never got completed 6 months later. Now they will not refund my 500 dollars. They say it was never on the job paperwork. I have the invoice attached.

I just want my money back. That's all I want is a refund for the work not performed.

Now I have to pay another company to do this work for me.

Do not get Mr. Roof for your work. The other company which I have to pay for the chimney repair, said the at the shingles I received are the cheapest available, but I paid for a really high quality roof. They were shocked.


Reason of review: Problem with delivery.

Monetary Loss: $500.

Preferred solution: Full refund.

I liked: Only took 1 day.

I didn't like: Incomplete job, Roof started leaking after installation, Chimney re-sealing for 500 dollars did not get done.

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